Take your business to the next level with fully integrated unified communications
Intermedia Unite is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system. Intermedia Unite is backed by a 99.999% network uptime SLA, and includes 24/7 J.D. Power-certified support.
Whether in the office or remote, Unite seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.
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• Cloud-based phone service with 90+ enterprise-grade calling features and excellent network call quality and uptime • System configuration and call reporting are managed from a single web-based portal
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• The Intermedia Unite Mobile App makes any smart phone an essential collaboration tool • Extend your business phone number and extension to your mobile phone • Place and receive calls, see who is available, chat with colleagues and manage voicemail —anytime, anywhere
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• The Unite Desktop App empowers employees with the flexibility to communicate the way that works best for them • See who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files—all from one application • Use desktop application to place and receive calls or as a call controller for your associated desk phone or as a soft phone from your PC or Mac®
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• Face to face meetings via HD video eliminate unnecessary travel and empower teams with remote members to be more productive • Establish a personal connection with customers and business partners, and improve internal communication between offices
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• The computer desktop can be shared in real-time, improving collaboration and speed of decision making • Viewers see desktop content via web browser in full HD. No downloads or browser extensions required
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• Intermedia’s preconfigured phones can be plugged in to any location that has an internet connection • Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company
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• Intermedia Unite phones are plug and play, delivered pre-configured to work seamlessly with the Unite service • No special setup or technician required • Includes world-class manufacturers such as Polycom, Cisco and Yealink, with many models to choose from to meet any business need
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• Intermedia Unite voicemail can be managed and accessed according to user needs. Listen and manage from the desktop phone, or through the mobile app • Transcribed voicemail messages can be delivered via email, or viewed on the mobile app • Voicemail can be received or forwarded as a downloadable email attachment
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• Intermedia desk phones and applications include presence – the ability to see whether your company contact is available, or busy on the phone • Desktop phones include a busy lamp field (BLF) in the LCD display that indicates presence • The Intermedia desktop and mobile apps display presence information alongside each contact in the Active Directory
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• Intermedia WebFax is a “virtual” fax service that allows users to receive and manage faxes via the web or email • Transmits faxes directly from a Windows®-based PC • Senders simply dial the WebFax number from their fax machine, as they normally would
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• Send and receive chats in real-time with team members (individuals and groups) • Pin favorite contacts to the top of your list • Mobile chat and desktop chat messages are instantly synchronized • Chat messages are securely encrypted in transit and at rest
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• 2GB per user of SecuriSync® file storage included • Access files from desktops, laptops, smartphones, tablets, file servers, and the web • Full control over files, users, devices, and sharing activities
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• Real-time backup of all files, mobile photos, and videos • Point-in-time file restoration for quick recovery from ransomware and other types of data loss