Take your business to the next level with fully integrated unified communications
Intermedia Unite is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system. Intermedia Unite is backed by a 99.999% network uptime SLA, and includes 24/7 J.D. Power-certified support.
Whether in the office or remote, Unite seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.
Whether in the office or remote, Unite seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.
Phone System
• Cloud-based phone service with 90+ enterprise-grade calling features and excellent network call quality and uptime
• System configuration and call reporting are managed from a single web-based portal
• System configuration and call reporting are managed from a single web-based portal
Mobile
• The Intermedia Unite Mobile App makes any smart phone an essential collaboration tool
• Extend your business phone number and extension to your mobile phone
• Place and receive calls, see who is available, chat with colleagues and manage voicemail —anytime, anywhere
• Extend your business phone number and extension to your mobile phone
• Place and receive calls, see who is available, chat with colleagues and manage voicemail —anytime, anywhere
Desktop
• The Unite Desktop App empowers employees with the flexibility to communicate the way that works best for them
• See who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files—all from one application
• Use desktop application to place and receive calls or as a call controller for your associated desk phone or as a soft phone from your PC or Mac®
• See who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files—all from one application
• Use desktop application to place and receive calls or as a call controller for your associated desk phone or as a soft phone from your PC or Mac®
Video Conferencing
• Face to face meetings via HD video eliminate unnecessary travel and empower teams with remote members to be more productive
• Establish a personal connection with customers and business partners, and improve internal communication between offices
• Establish a personal connection with customers and business partners, and improve internal communication between offices
Screen Share
• The computer desktop can be shared in real-time, improving collaboration and speed of decision making
• Viewers see desktop content via web browser in full HD. No downloads or browser extensions required
• Viewers see desktop content via web browser in full HD. No downloads or browser extensions required
Remote Office
• Intermedia’s preconfigured phones can be plugged in to any location that has an internet connection
• Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company
• Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company
Phone
• Intermedia Unite phones are plug and play, delivered pre-configured to work seamlessly with the Unite service
• No special setup or technician required
• Includes world-class manufacturers such as Polycom, Cisco and Yealink, with many models to choose from to meet any business need
• No special setup or technician required
• Includes world-class manufacturers such as Polycom, Cisco and Yealink, with many models to choose from to meet any business need
Voicemail
• Intermedia Unite voicemail can be managed and accessed according to user needs. Listen and manage from the desktop phone, or through the mobile app
• Transcribed voicemail messages can be delivered via email, or viewed on the mobile app
• Voicemail can be received or forwarded as a downloadable email attachment
• Transcribed voicemail messages can be delivered via email, or viewed on the mobile app
• Voicemail can be received or forwarded as a downloadable email attachment
Presence Indicator
• Intermedia desk phones and applications include presence – the ability to see whether your company contact is available, or busy on the phone
• Desktop phones include a busy lamp field (BLF) in the LCD display that indicates presence
• The Intermedia desktop and mobile apps display presence information alongside each contact in the Active Directory
• Desktop phones include a busy lamp field (BLF) in the LCD display that indicates presence
• The Intermedia desktop and mobile apps display presence information alongside each contact in the Active Directory
Fax
• Intermedia WebFax is a “virtual” fax service that allows users to receive and manage faxes via the web or email
• Transmits faxes directly from a Windows®-based PC
• Senders simply dial the WebFax number from their fax machine, as they normally would
• Transmits faxes directly from a Windows®-based PC
• Senders simply dial the WebFax number from their fax machine, as they normally would
Team Chat and Messaging
• Send and receive chats in real-time with team members (individuals and groups)
• Pin favorite contacts to the top of your list
• Mobile chat and desktop chat messages are instantly synchronized
• Chat messages are securely encrypted in transit and at rest
• Pin favorite contacts to the top of your list
• Mobile chat and desktop chat messages are instantly synchronized
• Chat messages are securely encrypted in transit and at rest
File Collaboration
• 2GB per user of SecuriSync® file storage included
• Access files from desktops, laptops, smartphones, tablets, file servers, and the web
• Full control over files, users, devices, and sharing activities
• Access files from desktops, laptops, smartphones, tablets, file servers, and the web
• Full control over files, users, devices, and sharing activities
File Backup
• Real-time backup of all files, mobile photos, and videos
• Point-in-time file restoration for quick recovery from ransomware and other types of data loss
• Point-in-time file restoration for quick recovery from ransomware and other types of data loss